Sunday, September 29, 2019
Media Culture: the Triumph of the Spectacle
Media Culture: the Triumph of the Spectacle ââ¬Å"Media culture is a contested terrain across which key social groups and competing political ideologies struggle for dominance and . . . individuals live these struggles through the images, discourses, myths, and spectacle of media cultureâ⬠-Douglas Kellner, Media Culture Table of Contents Introductionââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â-3 History of Mediaââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â-4 Media Spectacleââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â5 Douglas Kellnerââ¬â¢s Contribution & Guy Debordââ¬â¢s Influential Analysis of Spectacleââ¬âââ¬â-7 The Spectacle Form of Media Cultureââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â ââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â8 The Spectacle in the World of Businessââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â-9 The World of Celebritiesââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â10 The Madonna Phenomenonââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â10 The World of Politicsââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â11 Conclusionââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬ââ⠬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â13 Bibliographyââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â-14 Introduction At the end of the twentieth century, society became more and more aware of the changes in communication technology. People began to see changes in ommunication between individuals, changes in how individuals and society communicated, and changes in communication between societies and cultures. This led to an understanding of human development. The ability to communicate with the help of symbols is one of the fundamental features that differentiate us from the rest of the animal world. Without these practical communication skills and the intellectu al capacity needed to use these skills to transmit, preserve, and propagate thoughts, emotions, and values, it would not have been possible to create such unique religious, ideological, and philosophical systems. Furthermore, without communication, we would not have art. Art has had a strong relationship with the media throughout the 19th and 20th centuries. New inventions and technology created a very favorable atmosphere for the development of new methods and means of communication. These new communication methods both benefited and furthered events within society. At the end of the 20th century, advanced methods and technologies in the field of communication fully changed the face of the world. Due to this change, some say it is very hard to find the line between reality and the reality that has been created and filtered by media. Some contemporary communication theoreticians have said that we find ourselves in the era of the simulation of the world. History of Media Mass media, a term that arose in the United States in the early 20th century with the advent of far-reaching advertising campaigns and news networks, includes all those mediums through which information is distributed to the masses. This includes advertisements, newspapers, magazines, radio, television, and the internet. According to some scientists, people started to speak of the media as far back as ancient Greece and Rome. These discussions of media focused mostly on the rhetoric surrounding the practice of persuasion. The Greek philosopher Aristotle said that rhetoric is ââ¬Å"the faculty of discovering in any particular case all the methods of persuasion. â⬠This kind of communication puts a heavy emphasis on meaning, and how the meaning is constructed and conveyed. Current mass media works in a similar way. One of the most important goals f todayââ¬â¢s media is to construct a message that will convince the receiver to agree to do or believe something. The earliest surv iving copy of a paper book, a Kumarajiva translation of the Hindu text The Diamond Sutra, is dated 868 CE (AD). Due to the slow spread of literacy among the common people, and the relatively high cost of paper and production of written media, written materials did not exist as widespread media until Johannes Gutenbergââ¬â¢s 1450 CE invention of the printing press with movable type. Thanks to Gutenbergââ¬â¢s invention, printed materials suddenly became much less expensive, and the spread of information in the form of written material became much easier. However, much of the population still remained illiterate and the cost of publishing printed materials remained high enough to limit media from reaching a wide range of the population. Newspapers were first developed in 1605. The first English-language newspaper was published in Amsterdam in 1620. Soon after that, newspapers published in England, and, eventually, in America, began to reach mass audiences directly. Around this same time, America was being colonized, and printed and written materials played an important role. Revolutionary material such as Thomas Paineââ¬â¢s Common Sense was published and distributed to the colonists, allowing the spread of ideas that eventually resulted in the creation of the United States. The Declaration of Independence, the Constitution, and the Mayflower Compact1 were all examples of early colonial and American documents that figured prominently in the development of America as a nation. In the 1940s, new technologies and advancements in the field of media began to emerge. Radio began to play a major role in mass communication, as America went to war. Radio could provide information much faster than newspapers. These new advents in technology allowed media to gain significance, new meaning, and wider function. Radio, film, advertising, and the press grew as industries and became the center of the culture of communication within the U. S. nd within other capitalist democracies. The culture of media became a dominant force within all aspects of life, including politics and social life. 2 It was the beginning of a new era. The media industry began to concentrate on the invention of new technologies. They both wanted to provide people with a wide range of different good s from which they could choose but also wanted to continue to develop ways in which to reach and influence people. The media could now easily affect the minds of the public, forcing the people to accept a particular set of beliefs, which occasionally diverted from actual reality. Societies started to be manipulated and people were indoctrinated. The main goal of media was and still is to be persuasive enough to attract the attention of a potential receiver, and one of the most convenient ways to accomplish this goal is through the multimedia spectacle. Media Spectacle ââ¬ËMedia spectacle' is a term created by Douglas Kellner to describe the creation by modern media of a display of contemporary dreams, nightmares, fantasies and values. The phenomenon of media spectacle has evolved over centuries, starting in ancient Greece and moving forward through hundreds of years of wars and other major public events. Today, media spectacle continually strives to achieve sensation and attract attention. In the contemporary world, media spectacle exists in nearly all spheres of our lives. The role of the media is not only to inform, educate, teach, and persuade but also to entertain. The role of media today might suggest that the ââ¬Å"fun factorâ⬠has become the leading motivation for our involvement in media and information. The main goal in media is now to attract the visual attention of potential consumers. Therefore, images have become more important than text. It is also very important for the creators and producers of media to keep up with ongoing changes in public interest and attitudes, so media companies face a continual need to be flexible and creative in order to reach consumers. This applies not only to advertisment but also to political and entertainment media in general. Media not only needs to be visual and relevant, but also attractive. Advertisers, public relations departments, and political campaigners need to create messages that are structured in an attractive way, so that it reaches viewers and corresponds to their high expectations of mass media. If this is not done, the consumer will likely not respond to the media. It frequently occurs that a person is faced with a constant influx of media. The information that he or she is presented with may come from a variety of sources, and is likely both true and false information. Over time, it may become difficult for the consumer to distinguish between what is right and what is wrong; to distinguish between reality and fiction. Modern life is shaped by media. It is a power that affects both conscious and subconscious decisions and shapes ideas. We are surrounded by media. Boorstin writes that ââ¬Å"each society and its culture are impelled by fascination with the image and the stimulation and due to it lost its grounding in substance or realityâ⬠. 3 Douglas Kellnerââ¬â¢s Contribution & Guy Debordââ¬â¢s Influential Analysis of Spectacle Widely recognized social scientist Douglas Kellner and sociologist Guy Debord focused heavily on the topic of the Media Spectacle and its impact on perceived reality. Kellner is the author of the article ââ¬Å"Media Culture and the Triumph of the Spectacle. â⬠The scope of his activity and achievement includes membership in the American Sociological Association. He was also a member of the editorial service board of many journals including Theory, Culture, and Society. It is this journal that for more than twenty years has published some of the most innovative works in social science. It has been in the forefront of the renewal of cultural sociology. It provides a forum for articles that theorize the relationship between culture and society. In his article Kellner refers to ideas put forward by Guy Deboard. He is known for his impact through the group known as Situationist International. This was a libertarian group that came to prominence during the May Events in France in 1968. This band of avant-garde artists and intellectuals was influenced by Dada, Surrealism and Letterism and concerned themselves with the infusion of poetry and music, and with the transformation of the urban landscape. At first, the group was principally concerned with the suppression of art, that is to say they wished, like the Dadaist and the Surrealists before them, to supercede the boundary between art and culture as separate activities and to transform them into part of everyday life. In their analysis, the Situationists argue that capitalism limited life as a spectacle. The spectacle is the main concept of their theory (in many ways they reworked Marx's view of alienation). They say that the worker is alienated from his product and from his fellow worker and finds himself living in an alien world; moreover, they argue that capitalism, in order to ensure its economic growth, has created ââ¬Å"pseudo-needsâ⬠to increase the consumption. According to this theory, modern society, or consumer society, is now a society of spectacular commodity consumption. People within this spectacle are treated like objects, rather than like active subjects. In this theory, people are like marionettes whose strings are pulled by invisible power. The Situationistsââ¬â¢ idea was, in spite of all kinds of separation, to make a world in which individuals could directly produce their own life; in other words, to engage people in an active, creative life. The solution, for them, was not to wait for a distant revolution but to take a different approach, a ââ¬Å"step by stepâ⬠process of the reinvention of everyday life, here and now. To transform peoplesââ¬â¢ participation in the world was for them the same thing as changing the structure of society. In the place of the society of the spectacle the Situationists proposed a society without money, commodity production, private property, wage labour, class division, based generally on communist ideas. The most important tenet of the proposal was that the so-called pseudo-needs would be replaced by real desires. This utopial ideal seemed to some to be slightly out of touch with reality but aimed to move the focus of the world away from lies and distortion. The Situationists placed a large amount of focus on the concept that individuals should actively and consciously participate in the reconstruction of every moment of life. They called themselves Situationists because they believed that all individuals should construct the situations of their lives, release their own potential, and obtain their own pleasure. The Spectacle-Form of Media Culture As I wrote earlier, spectacle culture has expanded in every area of life ââ¬Å"and is becoming one of the organizing principles of the economy, polity, societyâ⬠4. Guy Debord argues that ââ¬Å"spectacle isâ⬠¦ social relation among people, mediated by images. The spectacle â⬠¦ is a world vision, which has become objectified. . . in all its specific forms, as information or propaganda, as advertisement or direct entertainment consumption, the spectacle is the present model of socially dominant lifeâ⬠¦. ââ¬Å"5. The spectacle phenomenon in this case refers to both high culture and to low cultural shows. The development of new media technologies made it easier for media to exercise influence over contemporary societies and cultures. In these societies media presented with images has the edge over plain texts. The visual spectacle, which combines all aspects of culture that communicate through visual means, made itself the ruler of the ââ¬Å"outside worldâ⬠. Factories and offices where people work are visually soaked environments. Films, television, video games, and the internet are also part of the influx of visual media that affects our thinking and behaviors. Moreover, we comunicate with the help of visualization. When we are trying to cross over cultural boundaries, our knowledge is often communicated visually, for example, we may use visual cues such as map boundaries and business graphs and data. The Spectacle in the World of Business The propagation of the spectacle is a major aspect of business, and plays a decisive role in whether any given corporation will succeed or not. Businesses, in order to survive, need to be present and visible for the potential customer. Entertainment and advertisement are the powers that support the business world through various of methods, one of which is creating a ââ¬Ëpseudo eventââ¬â¢. The idea of a ââ¬Ëpseudo eventââ¬â¢ was put forward by Daniel Boorstin, an American historian, who claimed that America and other countries find themselves in an age of illusion. The ââ¬Ëpseudo eventââ¬â¢ occurs where ââ¬Å"an event is planned and staged entirely for the media, which accrues significance through the scale of its media coverage rather than through any more disinterested assessment of its importanceâ⬠. 6 So to speak ââ¬Å"pseudo eventâ⬠exist for sole purpose of supporting media publicity and serves little to no other function in real life and is considered ââ¬Å"realâ⬠only after viewing through news, advertisements, television, or other types of media. An extremely simple example is sitting for a family portrait. The event serves no other purpose than to be viewed through a photograph. Other examples include media spectacles, and many types of news. The World of Celebrities Media contributes to the creation of celebrities. ââ¬Å"The celebrityâ⬠¦ is the human pseudo event, fabricated for the media and evaluated in terms of the scale and effectiveness of its media yisibilityâ⬠. 7 A famous person provides dominant role models and icons of fashion, style, personality, and, at the same time, leads to the enrichment of the media industry. Media entrepreneurs want celebrities involved with their projects because they believe this will help them attract audiences. Film producers use stars as mean of attracting investment to their projects. Marketers use public celebrity statements as a means of profiling and branding their products. Sports promoters use celebrity athletes to attract media attention and increase the number of people who would come to that sport event. Celebrities also make money for the individual concerned. Their success depends on various handlers and image managers that help them to develop their public persona. Celebrities invade all kinds of sites today, ranging from contests in shopping malls to the management of major political campaigns. The importance of publicity, promotion and the exploitation of the media event are omnipresent. The Madonna Phenomenon Madonna became a master in her use of image with the help of mass media. Daniel Borstin is responsible for one of the most widely quoted aphorisms about celebrity: ââ¬Å"the celebrity is a person who is well-known for his well-knownness. . . the celebrity develops its capacity for fame, not by achieving great things, but by differentiating its own personality from those of its competitors in the public arena. ââ¬Å"8à Madonna has achieved just that. She has total control over her shows. She writes the songs, produces the music, and designs the stage sets. She controls all aspects of her show; not just her spectacle, but also all the things she does, including her films and public appearances. Madonna's entire life turns around the presentation of her image. Madonna is one of the greatest PR machines in history and she has hired top agents, publicists, and creative personnel to market her and produce her images. From the beginning her every move was surrounded by publicity and year after year Madonna references in media culture have proliferated. â⠬Å"9à The circulation of an image plays a very important role as well. Madonna constantly changes her public image. Whoever she is at the moment; a good girl gone bad or a virgin in white, a glamour queen or a cosmic spirit or, finally, a doting mother, her ability to change images every couple of years has fascinated the world, and has been vital in her success. There is also other side of the coin, the pessimistic one, that assumes that Madonna is a victim of her own image, or that she finds herself in an artificially constructed reality. That problem is not only a problem for her, but also for our culture as a whole. Image is dominating more and more of our lives. The World of Politics ââ¬Å"The brutal reality of the modern age is that all famous people are treated like celebrities by mass media, whether they be a great political figure, a worthy campaigner, an artist touched by genius, a serial killer. The newspapers and television programs responsible for their publicity do not draw any meaningful distinction between how they are publicised. ââ¬Å"10 The most significant thing is to make a spectacle of oneself in order to be recognizable. If you want to gain the state of being popular you have to make yourself highly desirable, and the most important thing is to be visible through the media. No special achievements are needed to be popular; only the attraction of public attention is required. In the world of politics, if one wants to be good politician, one has to be spectacular. The management of the media' reporting of politics has become increasingly important to contemporary political campaigns. Public relations consultants, media advisers, and press officers have become standard components of the contemporary world of politics. Media spectacle is also an inseparable part of politics. It can often be seen that most well-known people engage in politics. This can be interpreted as political manipulation. It is possible that it is useful because spectators find it easier to identify with a celebrity that they know from TV than with a person that they are seeing for the first time. Conclusion In the contemporary world, mass media, and as a part of mass media, media spectacle, play very important roles. So many people live their lives or parts of their lives vicariously through the image world of the media- through TV, through soap operas, through any media outlet. Everything is just a matter of subjective perspective; everything is relative, depending on where you stand. Everything turns around the world we choose or create for ourselves. There is no reality, there are only images, different images. We can only see the world from where we stand, from that context, that language, that constructed reality. In other words, the things that you say and do are all coming from the outside-from the world of media. The real you is lost. Life becomes virtual, and we are living in the image. Bibliography: 1. Reader ââ¬Å"Literary and Cultural Representation of American Society: Visual Mediaâ⬠, Prof. Dr. R. Isensee, ââ¬Å"Super Media, A Cultural Studies Approachâ⬠, Michael R. Real, pp. 26 2. ââ¬Å"Media Culture, Cultural studies, identity and politics between the modern and the postmodern. â⬠, Douglas Kellner, pp. 16. 3. ââ¬Å"Understanding celebrityâ⬠, Graeme Turner, Introduction, pp. 5. 4. Reader ââ¬Å"Literary and Cultural Representation of American Society: Visual Mediaâ⬠, Prof. Dr. R. Isensee, ââ¬Å"Media Culture and the Triumph of the Spectacleâ⬠, Douglas Kellner, pp. 1. 5. Debord Guy, ââ¬Å"Separation Perfectedâ⬠, in Evans and Hall(eds. ), ââ¬Å"Visual Cultureâ⬠,the Reader. Sage Publication, pp. 95-96 6. ââ¬Å"Understanding celebrityâ⬠, Graeme Turner, Introduction, pp. 5. 7. ââ¬Å"Understanding celebrityâ⬠, Graeme Turner, Introduction, pp. 5. 8. ââ¬Å"Understanding celebrityâ⬠, Graeme Turner, Introduction, pp. 5. 9. ââ¬Å"Media Culture, Cultural studies, identity and politics between the modern and the postmodern. â⬠, Douglas Kellner, pp. 268 10. ââ¬Å"Understanding celebrityâ⬠, Graeme Turner, Introduction, pp. 7. 11. ââ¬Å"Visual Persuation- The Role of Images in Advertisingâ⬠, Paul Messaris 12 ââ¬Å"Mass Media and Societyâ⬠(second edition), editied by James Curran and Michael Gurevitch.
Saturday, September 28, 2019
Exporting Best Practices Essay Example | Topics and Well Written Essays - 500 words
Exporting Best Practices - Essay Example These are reactors capable of operating in order to sustain a managed, self-sustaining fission sequence reaction, and components and equipment specifically designed for use in relation with a nuclear reactor. Computers are another category of dual use commodities. Items included are high performance computers and specifically designed associated equipment, electronic assemblies and parts. These computers may include systolic array computers, optical computers and neural computers, digital computers and analog computers (Bureau of Industry and Security, 2012). The most excellent way of incorporating best exporting practices within the company and in association with freight forwarders would be to adopt and practice the best exporting practices, as outlined by the BIS. The following are the best exporting practices of dual use commodities subject to Export Administration Regulations. These practices will enable the exporter to manage the exports of nuclear reactors and computers. First, the company will pay keen attention to the Red Flags Indicators. The exporter will communicate these red flags throughout the company, to freight forwarders and foreign affiliates (Gustavus, 2012). The information will be communicated when the exporter rejects an order placed by a foreign client on the basis of red flags. The information will also be communicated, when a freight forwarder abruptly declines to offer export services, after obtaining information that the commodities for exports are subject to United States export regulations. The exporter and its foreigner partners will seek to use only those freight forwarders, which administer excellent export administration and acquiescence programs. The company will obtain detailed information in order to know their clients, especially foreign customers. The information will enable the company to evaluate the risk of diversion and involvement in a forbidden transaction. This information will enable the company to
Friday, September 27, 2019
Compare Arthur Miller's life to the characters in his play, Death of a Essay
Compare Arthur Miller's life to the characters in his play, Death of a Salesman - Essay Example The notion of identifying with a character is nothing new. The fictional personas that we love or hate remind us of ourselves and other people that we are astonished at how a writer is able to get all the details, the idiosyncrasies and the truth of their self. All of this is achieved not merely because of the writerââ¬â¢s imagination but more importantly because he knows them and is thus able to breathe life into them. Arthur Millerââ¬â¢s ââ¬ËDeath of a Salesmanââ¬â¢ has been an enduring masterpiece that has won him a Pulitzer Prize and marked his career as a great American playwright. Miller had always been compared alongside Henrik Ibsen and where their similarities lie is on the portrayal of social problems in their writing. But to categorize Miller and confine him in the shadow of Ibsen would be a great injustice to his work. As Harold Bloom tells it, ââ¬Å"Ibsen essentially was a daemonic dramatist, trollish and Shakespearean, always closer to a cosmos of elemental forces, like those in ââ¬ËKing Learââ¬â¢ and ââ¬ËMacbethââ¬â¢ and ââ¬ËMacbeth,ââ¬â¢ than to the social world of politics and economicsâ⬠(7). This is in contrast to the straightforward appeal of Millerââ¬â¢s work and the characterization of the American hopes and ideals as a prevalent theme in the execution of his greatest play. ââ¬Å"For Arthur Miller, art was always deeply connected to life. Art, he believed, not only derives from life experience, but it must also respond to life and improve the conditions of life and living for humanityâ⬠(Sterling 35). Arthur Millerââ¬â¢s life has been a long and colorful one. This was marked by several marriages that included among others the famous actress Marilyn Monroe to whom he had written a screenplay she had starred in titled ââ¬ËThe Misfitsââ¬â¢ in about the same time they had their divorce. Their relationship was the center of media attention even before the notoriety of todayââ¬â¢s paparazz i. They epitomized celebrity culture even before there was even such a thing. But more than this he has been known to take an outspoken stand on social issues and is one not to shy away in speaking his mind publicly. Miller had lived a most fascinating life filled with anecdotes and controversies up to the moment of his death at the rightful age of 89 in 2005(Biography.com). Even towards the end of his life, he has consistently made a mark as a voice of his generation and his love for the theatre has emanated therein. Aside from the highlights of his life during his fame, his early years reveal more of how time has molded him to be the writer that he is. The understanding of ââ¬ËDeath of a Salesmanââ¬â¢ in the realm of its authors life bears a number of manifest parallelisms not only to his own life but also to the things that are occurring during the time it was written. The theme of the narrative bears resemblance in that of the authors own and for the search of the dream we all share. Arthur was born the second child in a well-off Jewish family on October 17, 1915. They lived in an idyllic apartment with a prestigious address near Fifth Avenue in New York. His father, Isadore ââ¬ËIzzyââ¬â¢ Miller, was able to provide a comfortable life for his family through his Miltex Coat and Suit Company which manufactures womenââ¬â¢s clothing and employs about 800. His relationship with his mother is the one he treasured the most. Gittel Miller, more fondly called ââ¬Ë
Thursday, September 26, 2019
Marketing of services Assignment Example | Topics and Well Written Essays - 1500 words
Marketing of services - Assignment Example In todayââ¬â¢s uncertain and competitive environment the travels whether leisure or business looks for maximization of the value they receive for the money they have paid. At the same time the service providers in the hospitality industry are looking at optimisation of working capital, faster flow of cash and increase the revenue they earn from each room (Genpact Limited, 2012). In this context the paper focuses on the marketing of their service, service guarantee and how to improve the same. Figure 1 (Source: Genpact Limited, 2012) The Strand Palace Strand Palace is the hotel that is located at London. This hotel is considered to be catering to every visitor such as visitors on a city break, foreign tour group and business travellers. The hotel consists of eleven meeting rooms and this is the major venue for organizing events and conferences. The prime locations of London that a tourist wishes to visit are all near to this hotel such as the theatres, restaurants and shops of the Covent Garden lies in the north with the Thames, Charing Cross and Waterloo Bridge on the south (Strand Palace Hotel, 2013a; 2013b; Tisdall, 2013). Thus, this makes it attractive to the visitors who have planned for partying and sightseeing. This hotel started its operations in the year 1909 and was an art deco gem of that time. The treasure and glamour of the hotel is still prevalent and is preserved in V&A museum as a memento. The hotel has got nine floors that comprises of total 758 rooms. These rooms are constructed around the inner courtyard. The hotel is quite big where the visitors can consider themselves as on another planet separated from the rest of the world. Evaluation of the services In the hotel industry service quality occupies a very important place as it has high level of contact with the customers. In order to evaluate the service quality of the hotel, five dimensions are required to be considered. They are as follows: Tangibles refer to the appearance of the perso nal who is interacting with the customer or providing services, physical facilities of the hotel and the equipments that is related to the delivery of service. Reliability: This indicates the ability of the hotel staff to perform or provide the promised service in an accurate and dependable manner. Responsiveness: This indicates the willingness of the staff to provide services to the customers and the promptness in their service delivery. Assurance: This indicates the courtesy and knowledge of the employees that provides them the confidence and trust to deliver properly. Empathy: This signifies the caring and individualised attention towards the customerââ¬â¢s requirement (Antony, Antony and Ghosh, 2004). Service evaluation is highly important in a hospitality industry. The main reason behind this is that it reveals the weakness and the drawbacks that are present in the services delivery of the hotel. The management of the hotel can consider these drawbacks and weakness carefully such that they can take preventive and serious measures to eradicate these problems. For a hospitality industry, the service quality directly impacts the customerââ¬â¢s satisfaction, which in turn impacts the profitability and the business performance. If the service quality is good, then the customers are satisfied and loyal and this loyalty is measured in form of customer retention and business performance. Therefore, in the evaluation of the s
Wednesday, September 25, 2019
The Perspective of Philosophy of Mind and Psychology Essay
The Perspective of Philosophy of Mind and Psychology - Essay Example The external explanations are odd with the empirical science we know psychology to be. Descartes eliminated the psychological characteristics in trying to explain the view that a soul is always conscious or thinking. To this perspective, an entity seems to have unactualized mental dispositions and capacities. It is doubtful that the argument by Descartes is not speaking of the physical organism that may be temporary without certain conscious states while remaining alive and physically capable of the state. Therefore, the argument of an entity imagined having neither the physical properties nor current conscious states for a period, which is against the laws of physical science. Therefore, with respect to science, it would not be clear to what it would mean to speak of it (Flanagan, 2007). The first law of the thermodynamics that relates a cause to be at least stronger as its effect does not go in line with Descartes views. The reason being that if otherwise taken into account, some o f the effects would be recorded in his explanations. An effect must at least be as its cause in strength. On the other hand, simply some of the case would end up disappear or not be perceived. Descartes gave arguments in his favour. Therefore, his external explanation does not fit with the first law of thermodynamics (Flanagan, 2007). If we can never know if humans have a nonphysical or spiritual aspect, the point of establishing scientific psychology is relevant. The argument above bases on empiricism as it is imperative in science. It states that the only source of our knowledge come through our senses.
Tuesday, September 24, 2019
What role has the human rights act 1998 had on shaping police decision Essay - 2
What role has the human rights act 1998 had on shaping police decision making - Essay Example The rights normally includes right to liberty, right to fair trial and the exclusion against the prevailing suffering and slavery have been incorporated into the law. The Human Rights Acts classifies these underlying rights by placing them into a reachable framework. Human rights law developed some concepts and principles, which are diverse from corresponding customary lawful principles. The police service has more varied work force, in an increasing variety of new roles (Hafner-Burton, 2013, pp231-9). Police service has established strong culture of concentrating on results and a range of methods and controls. Police service made significant progress in providing real developments in equality and diversity. It remains dedicated to provide services that respond to the requirements of different communities and protecting them from harm and threat. The police service recognized that equality, diversity and human rights are central to giving admirable public services. Human Rights Act a ided daily work of officers in enforcing the law. Proportionality in regard to Principles of human rights ought to be unbiased in order to attain a balance between the wants of a society and the rights of a person. Qualified rights can restricted in a proportional way (Wilford, 2001, pp112-167). Action is equivalent in case it is suitable but not extreme in the conditions. For example, if a maintenance home decides to connect CCTV in the bedchambers of all residents normally interfere with residentsââ¬â¢ right to an individual existence beneath the prevailing Article 8 ECHR. Qualified rights mean can be interfered with under definite situations and explicit reason and encompasses right to freedom beneath article 5. An individual can be detained by the government due to numerous legal reasons. For example, sentence in prison due to persuasion or corresponding
Monday, September 23, 2019
Shame Essay Example | Topics and Well Written Essays - 500 words
Shame - Essay Example According to Piagetââ¬â¢s theory of moral reasoning, children come to better learn morality when they work in groups with others. Piaget advanced that there is a way in which kids align to societal norms in terms expectations and the process is active. He also observed that young children will look at issues in terms of how certain actions affect them or what the outcomes of actions are. On the other hand much older children are more interested in the motive behind any action as opposed to the results of the particular action. The environment we grow up in or our developmental history is therefore a very important factor that influences our moral development. In the case study for instance, Dick Gregory had to go to school in order to learn hate. As a young boy he fell in love with Helene who is from a different social class but well mannered, clean and presentable. As a result of the friendship, Dick tries as much as possible to also look presentable, ââ¬Å"I think I went to school then mostly to look at her. I brushed my hair and even got me a little old handkerchief. It was a ladys handkerchief, but I didnt want Helene to see me wipe my nose on my hand.â⬠There is no doubt in taking all the sacrifices, Dick is trying to conform to the expectations of the new society expectations as dictated by the environment in the school. Considering that our development history and environment crucially influence our moral development process, it is therefore important to appreciate that our actions affect the way other people develop. The teacherââ¬â¢s attitudes in the case study greatly affected the two little children i.e. Dick and Helene. By turning off Dicks hard worked for contribution and referring to him in derogatory terms, ââ¬Å"We are collecting this money for you and your kind, Richard Gregory. If your Daddy can give fifteen dollars you have no business being on relief,â⬠Helene felt for her friend and even cried. On the other hand
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